DraftKings Privacy Policy
At DraftKings, we are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy applies to all users of our platforms, including the DraftKings casino app, sportsbook, Daily Fantasy Sports, and any other services we provide. By using the DraftKings online casino or any of our products, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions.
Information We Collect
When you register for a DraftKings casino login or access any of our services, we collect various types of personal and technical information. We gather this data to verify your identity, comply with applicable state regulations, and deliver a safe, personalized experience across our platform.
Personal Identification Data
- Full legal name, date of birth, and government-issued ID details
- Home address, email address, and phone number
- Social Security Number (last four digits) for identity verification in regulated US states
- Age verification data — you must be 21+ (19+ in Ontario) to use our casino services
Financial and Transaction Data
- Payment method details including debit card information, PayPal, Venmo, Apple Pay, Trustly, and online banking credentials
- Deposit and withdrawal history, including minimum deposit amounts starting at $5
- Account balance and wagering activity across DraftKings casino - real money games
- Bank wire and DraftKings Play+ prepaid card usage records
Technical and Behavioral Data
- Device identifiers, IP address, browser type, and operating system
- Geolocation data — required to confirm you are physically present in an eligible state (CT, MI, NJ, PA, WV) or Ontario, Canada
- Login activity and session data from the DraftKings app on iOS and Android
- Gameplay patterns, betting splits, and interaction history across all DraftKings products
How We Use Your Information
We use the data we collect to operate, improve, and personalize the DraftKings experience across casino, sportsbook, and Daily Fantasy Sports. Our legal obligations as a licensed operator require us to process certain data for regulatory and compliance purposes.
- To verify your identity and age before enabling access to DraftKings casino states where real-money gaming is permitted
- To process deposits and withdrawals through your chosen payment method
- To comply with licensing requirements under the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board (License No. 117645), Michigan Gaming Control Board, and other applicable bodies
- To deliver personalized promotions, including the DraftKings casino bonus offers, Dynasty Rewards tier benefits, and Daily Rewards Rocket
- To communicate with you about your account, including three confirmation emails sent during withdrawal processing
- To prevent fraud, money laundering, and underage gambling
- To improve the DraftKings casino android app and other platform experiences
Sharing Your Information
We do not sell your personal data to third parties. However, we may share certain information in the following circumstances:
Regulatory and Legal Obligations
We are required to share data with state gaming regulators, law enforcement, and other government bodies as mandated by our licenses. This includes reporting obligations under the AGCO in Ontario and applicable US state gaming authorities. We comply fully with all applicable laws governing the draft kings casino states where we operate.
Service Providers and Partners
We work with trusted third-party vendors — including payment processors, geolocation verification providers, and game suppliers such as Evolution for live dealer content — who access your data solely to perform services on our behalf. These partners are contractually bound to protect your information and are prohibited from using it for their own purposes.
Corporate Affiliates
DraftKings Inc. is headquartered at 222 Berkeley Street, Boston, MA 02116, USA, and is publicly traded on Nasdaq (DKNG). We may share data within our corporate family, including Golden Nugget Online Gaming, to deliver a unified experience across platforms. Your single login works across DFS, Sportsbook, and Casino.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website and within the DraftKings casino app to enhance your experience, remember your preferences, and analyze platform usage. You may manage cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our services. We use analytics cookies to understand how users interact with DraftKings betting features and to optimize performance accordingly.
Your Rights and Choices
Depending on your state of residence or jurisdiction, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data, subject to our legal retention obligations
- The right to opt out of certain marketing communications
- The right to data portability where applicable under state law
To exercise any of these rights, please contact us through our Help Center at support.draftkings.com. We aim to respond to all verified requests within the timeframes required by applicable law.
Data Retention
We retain your personal data for as long as your account remains active and for a period thereafter as required by law. Gaming regulators in states where DraftKings operates may require us to maintain records for a minimum number of years following account closure. Financial transaction records are retained in accordance with anti-money laundering regulations.
Security Measures
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. This includes encryption of financial data, two-factor identity verification required for first withdrawals or when using a new withdrawal method, and regular security audits of our systems. The DraftKings app maintains an approximately 4.8-star rating on both the App Store and Google Play, reflecting our commitment to a secure and reliable platform.
Responsible Gaming and Data
We take responsible gaming seriously and may use your account data to identify signs of problem gambling. If our systems flag unusual activity, we may reach out proactively or apply account restrictions. We provide access to responsible gaming phone lines including 1-800-GAMBLER. If you wish to self-exclude or set deposit limits, please contact us via the Help Center or in-app support. Your data related to responsible gaming measures is handled with strict confidentiality.
Children's Privacy
Our services are strictly for adults — age 21 and over in the United States (19+ in Ontario). We do not knowingly collect personal data from individuals under the legal gambling age. If we become aware that a minor has provided us with personal information, we will delete it immediately and close the associated account.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via email or a prominent notice on the DraftKings platform. Your continued use of our services following any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us through the Help Center at support.draftkings.com. Our support team is available in English and Spanish. DraftKings Inc. is registered at 222 Berkeley Street, Boston, MA 02116, USA, with additional offices in Hoboken, NJ and London, UK.
Content updated: July 21, 2026